Archive for the ‘Web and Browsers’ Category

Social Networking – Facebook

Friday, October 23rd, 2009

“According to research from database firm Drake Direct, Facebook now accounts for 25 percent of Internet page views in the United States.” I stumbled on this reference and it certainly caught my attention! I know my two teenagers spend a ton of time on Facebook and stay in touch with friends and family. I have looked over their shoulders and seen the general drift of it, but I never logged in myself and I don’t have a page. I am thus officially a dinosaur.

Our company, EBS, does have an embryonic Facebook page and inspired by the page view statistic I decided to log in and check it all out. I am doing that as I write.   If you are also a dinosaur you find someone’s profile and you see their “wall” – a public listing of comments, feedback, messages. I am looking at the Facebook profile for Amazon.com for example – the comments on their wall are bashing them for carrying a Halloween costume that seems to be inappropriate.  One message: “Pull this costume off your website for good!!! Needless to say, I will NEVER again use my Amazon account and will no longer support such an idiotic corporation.”

Ok, for my first toe in the water that is a little unnerving -as a business person!  Ok let’s try Starbucks, we find:“ ooooh, mocha…yummy :) ”  and “starbucks is the best!! im going their tomorrow.”  Well that is more encouraging.

Our EBS profile is just our logo and a little information about the company so far. We have made a few Houston business links. I am going to push that we build the profile up some –get more content and links and I will report on what happens we go along. How can the social networking phenomena be utilized for marketing?  That is the business question we will discuss some more.

Microsoft’s Bing Makes Waves for Google

Monday, October 12th, 2009

After years of Microsoft trying to keep up with Google, they finally made some headway with the release of Bing, Microsoft’s new “decision engine”. Since the release of Bing, Google has released a pre-beta stage of a new Google engine named “Caffeine” .  Coincidence? I think not.

It is not Google’s norm to announce an upgrade release; they tend to keep the magic behind the curtains, so why the big announcement this time? Some would say it was to keep the spotlight on Google.  Now that Microsoft has come out with a “faster, better Search engine” Google wants to make sure they don’t lose their audience. Google claims not,  “Nope. I love competition in search and want lots of it, but this change has been in the works for months. I think the best way for Google to do well in search is to continue what we’ve done for the last decade or so: focus relentlessly on pushing our search quality forward. Nobody cares more about search than Google, and I don’t think we’ll ever stop trying to improve.” [1].

The new version of Google is to be better and faster, we all know Google is fast, how much faster can they make it? Well just about twice as fast! Speed is great and all, but what we all want to know is how is the new Google going to affect our search engine optimization efforts? What ranking, crawling & indexing changes will we see?

The new Google is to include more comprehensive ways of crawling the web and determining PageRank. The main goal is to return more relevant results – faster. According to Google’s Matt Cut the change is “primarily under the hood” [1] Google will still look the same but the bots will be working differently. When the new updated is released the most important words in SEO will “reputable and relevant”!

Google is working hard to get the users what they are looking for faster which means SEO’s will need to work  harder to keep up with the race.

A push in favor of reputable can only help our EBS SEO work  -we take the high road by helping our clients create rich content that should always be favored by the search engines.

To check out the Caffeine preview yourself you can go to:http://www2.sandbox.google.com/

[1]http://www.mattcutts.com/blog/type/googleseo/page/4/)

Web Site Marketing Search Engine Optimization-(SEO)

Friday, September 25th, 2009

We do web site marketing for a number of clients. In fact, we have seen a nice increase in this business area this year, which makes sense since it is a very cost effective way to find new sales! We graph our client’s website unique visitors per week. The desire to see data graphically comes from my engineering background! The graphs make is easy to see the data trend and to help see any jumps related to actions we have taken with their sites. The graphs also provide a great objective, fully visualized goal – we work hard to keep those graphs moving up!  Of course more unique visitors does not necessarily mean more leads or more sales, but there is normally a pretty good correlation. We also try to gather conversion data although that is internal to the client and they do not always share.

We have added a web site strategic analysis to our web site marketing process.  By stepping back just a bit and thinking about why the web site is and what it should be doing, we get some more solid direction on where, how and what to market on the site.

Another area we have had good success with is Google local listings.  Products and services that are marketed specifically to a local area can be highlighted in the local mapped listings area for metro areas. The same rules apply as the natural listings, but there are some specific additional steps that  get these placements for you.

We are exploring more fully the use of this blog for our site and our clients and I will have more updates on ways we are promoting and utilizing the blog for web site marketing.

Social Networking and Security

Monday, August 3rd, 2009

A recent Houston Chronicle [7/29/08] article pointed out that social networks are increasingly popular with “geezers” like me -and that “60% of Americans 43 to 63 are hanging out on social networking Web sites”. Of course your younger workers are also big players in this area, but the “older” user statistic helps show how pervasive such use is. This has strong implications for marketing, brand awareness, product reputations and of interest here – network security.

One security risk is social networks being a platform for “the thoughtless disclosure of confidential business information” per the June, 2009 Insiders Guide to SMB ["Cybercrime Countermeasures, Rich Freeman]. Especially if your employees are using social media -Facebook, Twtter, etc. while at work it would seem they could easily blab on about matters they should not be publishing to the world. At the least, you should caution employees about the need for discretion and confidentiality especially when online.

With layoffs up, the possibility of client or prospect lists, proposals or other confidential data being stolen by laid off or threatened employees is higher as well. A termination policy that includes a checklist for locking down systems and locking out ex-employees is a key for data and systems security.

Dated Browser Versions

Thursday, July 23rd, 2009

An article in the Houston Chronicle (“Dig a hole and shovel IE6 into it”, Dwight Silverman 7/20/09) has highlighted the problem of using dated browsers. While IE6 is 8 years old it is still in wide use – despite the fact that newer, much more secure versions of Internet Explorer  have been released. Check your browser version and get updated or nudge your IT responsible person. For security,  ease of use and features it is time to make the switch.

You can download IE8 at:

http://www.microsoft.com/downloads/en/resultsForCategory.aspx?displaylang=en&categoryid=6

IE8 is per Microsoft, “faster, more secure, more reliable” than older IE versions and has accelerator and web slice features -more to come on those. I have just upgraded to IE 8 myself and I am running it and Google Chrome and comparing. The download/upgrade process is very easy. Note that IE is, at least, a bigger target for malicious attacks – if not a softer target, as discussed earlier. Take the step of upgrading to the most recent version if you use IE.

Internet Explorer and Google Chrome

Friday, July 17th, 2009

Thanks to the recent security threats to Internet Exporer we have recommended that our clients move from IE to another browser. For a tech this is easy to say, for most of us users it is harder to do.  I have installed Google Chrome as my default browser and I am learning as I go.  I was able to import my IE favorites list, which was a relief.  Just click on the little wrench icon on the far right (wrench for “Tools”).

Chrome keeps “tabs” along the top of its display area and the “+” tab lets you see thumbnails of pages you have visited lately – I like that feature. It is much easier to select a recent page that you want when you look right at it graphically.  If you need help installing a new browser, etc. just let us know –  we have the experts.